RETURN POLICY

Start a Return

All returns and exchanges must be submitted through our Return Portal.

Returns sent back without first being approved through the portal may be denied.

At Hunny House, we offer store credit only for eligible returns.

We do not offer refunds to the original payment method.

Return Initiation

Returns must be initiated within 7 days of delivery.

Return Shipment

Once your return is approved, items must be shipped back within 7 days.

Local Pickup Orders

For local pickup orders, returns must be initiated within 7 days of the order being marked as picked up or ready for pickup.

For our first HUNNY launch, activewear is eligible for return for store credit if it meets all return requirements.

Because sizing confidence is important, we want customers to feel comfortable trying HUNNY for the first time.

Future collections and limited-edition releases may have different return qualifications.

To qualify for store credit, items must be:

Items that do not meet these requirements may be denied.

The following items are final sale and not eligible for return or exchange:

If you receive a damaged or defective item, please contact us within 48 hours of delivery.

Photos may be required.

Claims submitted after 48 hours may not qualify for replacement or store credit.

Return shipping costs are the responsibility of the customer unless Re:Do Protection was purchased at checkout.

If a prepaid return label is provided through our portal, the label cost may be deducted from store credit.

Variations in color caused by photography, lighting, filters, or monitor settings do not qualify as defects.
Minor variations in garment measurements may occur due to manufacturing tolerances.
Incorrect sizing selection by the customer does not qualify as a defective item.